* {
    padding: 0;
    margin: 0
}

.floatRight {
    float: right;
}

.clear {
    clear: both;
}

.visitorBody {
    background-color: #4c4c4c;
}

.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {
    font-family: inherit;
    font-weight: 500;
    line-height: 1.2;
    color: inherit;
}

.el-menu.el-menu--horizontal {
    border-bottom: none;
    padding-bottom: 4px;
}

.el-menu--horizontal > .el-menu-item.is-active {
    border-bottom: 3px solid #409EFF;
}

#app {
    width: 100%;
    height: 100%;
}

.chatBg .el-tabs__header {
    margin: 0;
}


.visitorFaceBtn {
    float: left;
    margin-left: 5px;
}

.visitorFaceBox {
    position: absolute;
    bottom: 20vh;
}

.visitorIconBtns {
    margin-right: 8px;
    transform: scale(0.8);
}

.visitorIconBtns:hover {
    color: #484848;
}

.kefuFaceBox {
    position: absolute;
    bottom: 0px;
    z-index: 999;
}

.faceBox {
    width: 100%;
    background: #fff;
    z-index: 99999999;
    padding: 2px;
}

.faceBoxList {
    list-style: none;
    padding: 0;
    margin: 0;
}

.faceBoxList li {
    cursor: pointer;
    float: left;
    border: 1px solid #e8e8e8;
    width: 28px;
    overflow: hidden;
    margin: -1px 0 0 -1px;
    padding: 4px 2px;
    text-align: center;
}

@-webkit-keyframes bounce-up {
    25% {
        -webkit-transform: translateY(10px);
    }
    50%, 100% {
        -webkit-transform: translateY(0);
    }
    75% {
        -webkit-transform: translateY(-10px);
    }
}

@keyframes bounce-up {
    25% {
        transform: translateY(10px);
    }
    50%, 100% {
        transform: translateY(0);
    }
    75% {
        transform: translateY(-10px);
    }
}

.animate-bounce-up {
    -webkit-animation: bounce-up 1.4s linear infinite;
    animation: bounce-up 1.4s linear infinite;
}

.mainLogo {
    font-size: 20px;
    font-weight: bold;
    color: #fff;
}

.mainVersion {
    margin-left: 5px;
    font-size: 12px;
}

.el-container {
    height: 100%;
}

.el-aside {
    height: 100%;
    background: #fff;
}

.textDark {
    color: #343a40;
}

.bgInfo {
    background-color: #17a2b8
}

.bgSuccess {
    background-color: #28a745
}

.bgDanger {
    background-color: #dc3545
}

.bgInfo {
    background-color: #17a2b8
}

.smallBox {
    border-radius: .25rem;
    box-shadow: 0 0 1px rgba(0, 0, 0, .125), 0 1px 3px rgba(0, 0, 0, .2);
    display: block;
    margin-bottom: 20px;
    position: relative;
    padding: 10px;
    color: #fff;
}

.settingMain h2 {
    margin-bottom: 20px;
}

.settingMain h3 {
    font-size: 24px;
    margin-bottom: 10px;
}

.bigPic {
    background: #ccc;
    width: 100%;
    height: 100%;
    position: fixed;
    top: 0;
    left: 0;
    z-index: 999;
    display: none;
    text-align: center;
}

/*客服聊天主板*/
.chatBg {
    background: #fff;
    border: solid 1px #e6e6e6;
    overflow: hidden;
}

.chatLeft {
    height: 100%;
    overflow: auto;
}

.chatLeft .el-tabs__nav, .chatRight .el-tabs__nav {
    margin-left: 20px;
}

.chatRight {
    height: 100%;
    background: #fff;
    overflow-x: hidden;
}

.onlineUsers {
    padding: 10px 4px;
    height: 40px;
    font-size: 14px;
    border-bottom: solid 1px #f1f1f1;
    border-left: 4px solid #fff;
    display: flex;
    cursor: pointer;
}

.onlineUsers a {
    color: #333;
}

.onlineUsers:hover, .onlineUsers.cur {
    background-color: rgb(238 247 255);
    border-left: 4px solid #4299e2;
}

.imgGray {
    -webkit-filter: grayscale(100%);
    -ms-filter: grayscale(100%);
    filter: grayscale(100%);
    filter: gray;
    color: #888;
}

.hasLastMsg {
    line-height: normal;
}

.lastNewMsg {
    font-size: 12px;
    color: #7f7f7f;
    margin-top: 4px;
    overflow: hidden;
    height: 16px;
}

/*客服页*/
.chatKfPageApp {
    max-width: 800px;
    margin: 0 auto;
}

.chatCenter {
    background: #fff;
    max-width: 840px;
    margin: 0 auto;
    box-shadow: 2px 2px 6px rgba(0, 0, 0, .3);
    border-top: none;
    overflow: hidden;
}

.chatContext {
    width: 100%;
    text-align: left;
    position: relative;
    background: rgb(245, 245, 245);
}

/*.chatBox {*/
/*    overflow-y: hidden;*/
/*    overflow-x: hidden;*/
/*    background: rgb(245, 245, 245);*/
/*    !*margin-bottom: 80px;*!*/
/*}*/

.chatVisitorPage  {
    position: relative; /* 这是关键，它使得内部的.floating-window能够相对于它进行定位 */
    height: 80vh;
    overflow-y: auto;
    /*padding: 20px; !* 留出一些空间，以便更好地看到悬浮效果 *!*/
    .floating-window {
        position: absolute; /* 绝对定位 */
        left: 50%;
        transform: translate(-50%, -0%);
        box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1); /* 阴影效果，增加悬浮感 */
        animation-duration :0.3s;
        animation-fill-mode :both;;
        animation-name :fadeInUp;
        background-attachment :scroll;
        background-clip :border-box;
        background-color :rgb(255, 255, 255);
        background-origin :padding-box;
        background-position-x :0%;
        background-position-y :0%;
        background-repeat :repeat;
        border-bottom-color :rgba(9, 30, 66, 0.87);
        border-bottom-style: none;
        border-bottom-width :0px;
        border-image-outset :0;
        border-image-repeat :stretch;
        border-image-source :none;
        border-left-color :rgba(9, 30, 66, 0.87);
        border-left-style :none;
        border-left-width :0;
        border-right-color :rgba(9, 30, 66, 0.87);
        border-right-style :none;
        border-right-width :0;
        border-top-color :rgba(9, 30, 66, 0.87);
        border-radius: 6px;
        border-top-style :none;
        border-top-width :0;
        box-sizing :border-box;
        color :rgba(9, 30, 66, 0.87);
        display :block;
        font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "Segoe UI Emoji", Roboto, Oxygen, Ubuntu, "Fira Sans", "Droid Sans", Cantarell, "Helvetica Neue", sans-serif;
        font-size :16px;
        height :80vh;
        line-height :16px;
        margin: 0px;
        outline: rgba(9, 30, 66, 0.87) none 0px;
        overflow-x :hidden;
        overflow-y :auto;
        padding: 8px 8px 8px 8px;
        /*position :relative;*/
        text-rendering :optimizelegibility;
        top :-6px;
        unicode-bidi :isolate;
        vertical-align: baseline;
        width :95%;
        word-break :break-word;
        -webkit-font-smoothing :antialiased;
    }
}



/*.chatBox .el-col {*/
/*    margin: 10px 0;*/
/*}*/

.chatUser {
    font-size: 12px;
    white-space: nowrap;
    color: #999;
    text-align: left;
    margin: -5px 0px 3px 0px;
}

.chatMainPage {
    margin-top: 1px;
}

.chatContent {
    background-color: rgb(241, 241, 241);
    color: #000;
    border: 1px solid rgb(237, 237, 237);
    min-height: 20px;
    padding: 8px 15px;
    word-break: break-all;
    position: relative;
    border-radius: 5px;
    display: inline-block;
    line-height: 21px;
    font-size: 1rem;
}

.chatContent2 {
    border-radius: 8px 8px 8px 0px;
    padding: 10px 15px;
}

.chatBoxMe {
    margin-top: 10px;
}

.chatBoxMe .chatContent2 {
    border-radius: 8px 8px 0px 8px;
    background-color: rgb(18, 52, 77);
    color: #f9f8f8;
}

a {
    color: #07a9fe;
    text-decoration: none;
}


.chatBoxMe .chatContent {
    float: right;
}

.chatBoxMe .chatContent:after {
    border-left-color: rgba(152, 225, 101, 1);
    border-right: none;
    left: auto;
    right: -5px;
}

.chatBoxMe .chatContent:before {
    border-left-color: rgb(152, 225, 101);
    border-right: none;
    right: -5px;
    left: auto;
}

.chatBoxMe .el-col-3 {
    float: right;
    text-align: right;
}

.chatBoxMe .chatUser {
    text-align: right
}

.btnArea {
    width: 10%;
    float: right;
}


.chatTitle {
    height: 30px;
    line-height: 30px;
    color: #1989fa
}

.chatBoxSend {
    position: relative;
    padding-top: 5px;
    background: #fff;
    width: 100%;
    height: 20vh;
    z-index: 99;
    border-top: 1px solid #e4e4e4;
}

.chatBoxSendBtn {
    float: right;
    margin: 12px 4px 0 0;
}

/*.footContact {*/
/*    text-align: center;*/
/*    position: absolute;*/
/*    bottom: 2px;*/
/*    left: 0;*/
/*    right: 0;*/
/*}*/

/*.footContact a {*/
/*    font-size: 12px;*/
/*    color: #999;*/
/*    text-decoration: none;*/
/*}*/

.chatTime {
    text-align: center;
    /*color: #bbb;*/
    margin: 12px 0;
    font-size: 12px;
}

.chatTime span {
    display: inline-block;
    padding: 2px 5px;
    color: rgba(9, 30, 66, 0.54);
}

.chatTimeHide {
    display: none;
}

.visitorInfo .el-menu-item {
    font-size: 12px;
}

.chatRightTitle {
    color: #303133;
    height: 40px;
    line-height: 40px;
    padding: 0 10px;
    font-size: 14px;
    border-bottom: 1px solid #E4E7ED;
}

.chatRightTitle a {
    float: right;
    text-decoration: none;
    color: #519eff;
}

.replyBox {
    font-size: 12px;
    min-height: 300px;
    background: #fff;
}

.replyItem:hover {
    background-color: #f0f9eb;
    color: #67C23A;
}

.replyContent {
    padding: 0 10px;
}

.replySearch {
    margin: 5px 7px;
    width: 96% !important;
}

.iconBtnsBox {
    display: flex;
    align-items: center;
    color: #7e7e7e;
    height: 35px;
}

.iconBtnsBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}

.kefuMainBg {
    background: #f5f5f5;
    border-right: solid 1px #e6e6e6;
    boder-top: none;
}

.kefuFuncBtns {
    background: #fff;
    margin: 2px 0px;
    color: #7f7f7f;
    border-bottom: 1px solid #e6e6e6;
    font-size: 12px;
    padding: 5px 0px;
}

.kefuFuncBox {
    position: absolute;
    height: 135px;
    bottom: 0px;
    width: 100%;
    background: #fff;
    border-top: 1px solid #e5e5e5;
}

.kefuFuncBox .faceBox {
    position: absolute;
    bottom: 100px;
}

.kefuFolderBtn {
    vertical-align: middle;
}

.visitorReply {
    font-size: 14px;
    line-height: 24px;
}

.visitorReplyTitle {

}

.visitorReplyContent {
    color: #007aff;
    cursor: pointer;
}

.kefuSendBtn {
    position: absolute;
    right: 10px;
    bottom: 10px;
    z-index: 2;
}

.clear {
    clear: both;
}


.chatEntTitle {
    display: none;
    width: 100%;
    z-index: 9;
    margin: 0 auto;
    height: 56px;
    overflow: hidden;
    font-size: 16px;
    color: #fff;
    overflow: hidden;
    background-color: rgb(11 113 236);
    background-image: url(../images/visitor_title_bg.png);
    background-size: auto 72px;
    background-position: center 0;
    align-items: center;
}

.chatEntTitle span {
    margin-right: 10px;
}

.chatEntTitle .el-badge__content.is-fixed.is-dot {
    right: 17px;
    bottom: -5px;
    top: unset;
}

.chatEntBox {
    height: 100%;
    position: relative;
}

.chatArticle {
    display: none;
}

.visitorIconBox {
    display: flex;
    align-items: center;
    color: #9c9c9c;
}

.visitorIconBox .iconBtn {
    margin-right: 10px;
    cursor: pointer;
}

.productCard {
    cursor: pointer;
    padding: 5px;
    border-radius: 2px;
    width: auto;
    max-width: 730px;
    display: flex;
    border-radius: 5px;
}

.productCard img {
    width: 100px;
    height: 100px;
    margin-right: 15px;
}

.productCard .productCardPrice {
    color: #ff7736;
    font-weight: bold;
    font-size: 16px;
    margin-top: 10px;
}

.productCard .productCardTitle {
    color: #333;
}
/* 当屏幕宽度小于或等于900px时（通常指手机或非常小的屏幕），应用以下样式 */
@media screen and (min-width: 900px) {
    .chatCenter {
        max-height: 650px;
        box-shadow: 0 2px 8px rgba(0, 0, 0, .15);
        border-radius: 8px;
    }

    .chatVisitorPage {
        /*height: calc(100% - 156px);*/
        height: 80vh;
    }

    .chatEntTitle {
        display: flex;
    }

    .chatEntTitleLogo {
        margin-left: 15px;
    }

    .visitorBody {
        display: flex;
        -ms-flex-pack: center;
        justify-content: center;
        -ms-flex-align: center;
        align-items: center;
    }

    .chatEntBox {
        width: calc(100% - 265px);
        float: left;
        border-right: 1px solid #e6e6e6;
    }

    .chatArticle {
        display: block;
        width: 260px;
        float: right;
        overflow-y: auto;
    }

    .hotQuestionTitle {
        padding: 10px 10px 10px 10px;
        border-bottom: 1px solid rgba(0, 0, 0, .09);
        font-size: 16px;
        display: flex;
    }

    .hotQuestionTitle .fire {
        width: 20px;
        margin-right: 10px;
        color: rgb(250, 84, 28);
    }
}

.visitorEditorArea {
}

.visitorEditorArea textarea {
    padding: 0.5rem 0.5rem;
    font-size: 1rem;
    line-height: 1.5rem;
    border: none;
    height: 15vh;
}

.visitorEditorBtn {
    position: absolute;
    right: 10px;
    bottom: 8vh;
    color:white;
    background-color: rgb(18,52,77); /* 背景色 */
}

.mainLeftMenu {
    width: 70px;
    float: left;
    height: 100%;
    text-align: center;
    background-color: #0a2f5a;
    position: relative;
}

.menuLeftItem {
    height: 55px;
    text-align: center;
    color: #fff;
    cursor: pointer;
    padding-top: 12px;
    width: 100%;
}

.menuLeftItem i, .menuLeftItem .el-badge {
    display: block;
    margin-bottom: 2px;
    font-size: 20px;
}

.menuLeftItem span {
    font-size: 12px;
}

.menuLeftItemLogout {
    position: absolute;
    bottom: 0px;
}

.mainRight {
    width: calc(100% - 70px);
    height: 100%;
    float: left;
}

.mainIframe {
    width: 100%;
    height: 100%;
}

.menuLeftItem:active, .menuLeftItem.active {
    background: #2b5a96;
}

.chatNotice {
    text-align: center;
    margin: 12px 0px;
}

.chatNoticeContent {
    display: inline-block;
    word-break: break-all;
    color: rgba(0, 0, 0, .45);
    margin: 0 24px;
    max-width: calc(100% - 48px);
    background-color: #fff;
    border-radius: 16px;
    font-size: 0.8rem;
    padding: 4px 16px;
}

.chatRow {
    display: flex;
}

.chatRowAvator {
    margin-right: 10px;
    flex-shrink: 0;
}

.chatBoxMe .chatRow {
    float: right;
}

.chatBoxMe .chatRowAvator {
    margin-left: 10px;
}

.allNotice {
    font-size: 12px;
    margin: 10px 0px;
    line-height: 23px;
    color: #666;
}

.chatArea .el-textarea__inner {
    border: none;
}

/* 定义滚动条的宽度、高度和背景色 */
::-webkit-scrollbar {
    width: 3px;
    height: 10px;
    background-color: #f5f5f5;
}

/* 定义滚动条滑块的样式 */
::-webkit-scrollbar-thumb {
    background-color: #c5c5c5;
}


/* 定义滚动条滑块在 hover 状态下的样式 */
::-webkit-scrollbar-thumb:hover {
    background-color: #999;
}

.fullscreen-image {
    max-width: 100%;
    max-height: 100%;
}

.fullscreen-image-container {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-color: rgba(0, 0, 0, 0.7);
    display: flex;
    justify-content: center;
    align-items: center;
    z-index: 1000;
}
